ENOC’s AutoPro to operate ten locations as ACDelco certified service centres

ACDelco is looking to increase its Middle East footprint by over 50% over the next 12 months

Mohammed Al Fayyad, customer care and aftersales director, General Motors Middle East, and Zaid Alqufaidi, managing director, ENOC Retail.
Mohammed Al Fayyad, customer care and aftersales director, General Motors Middle East, and Zaid Alqufaidi, managing director, ENOC Retail.

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AutoPro, a subsidiary of ENOC (Emirates National Oil Company) and ACDelco, a division of General Motors have signed a memorandum of understanding that will see both companies collaborate on a series of service centre locations across the UAE. In the coming year, up to ten sites will become the first AutoPro locations to be certified as authorised ACDelco service centres.

The memorandum of understanding was signed during Automechanika Dubai 2018. The AutoPro-ACDelco certified service centres will service a wide range of car makes and models by accessing ACDelco’s array of 90,000 products from across 37 categories. This multi-brand product portfolio covers American, European and Asian brands.

ACDelco’s partnership with AutoPro will help the American automotive spare parts brand to significantly increase its presence across the UAE, contributing to the brand’s regional expansion strategy. The company is looking to increase its Middle East footprint by over 50% over the next 12 months.

Mohammed Al Fayyad, customer care and aftersales director for General Motors Middle East, said: “ACDelco’s collaboration with AutoPro is all about offering customers in the UAE the highest levels of convenience and peace of mind when it comes to receiving the very best automotive aftersales service. The collaboration will provide car owners the combined expertise of both companies in aftersales parts and service.”

Saif Humaid Al Falasi, CEO, ENOC Group, said: “We are excited to partner with ACDelco as a key player in the global automotive sector. Operating the largest network of service centers in the region, we hope to continue growing our brand by forging long term partnerships. Our collaboration with ACDelco will enable us to further enhance our service offering for customers in the UAE.”

AutoPro provides automotive services across a network of 34 locations in Dubai and Sharjah. ACDelco offers replacement parts for other vehicles including Japanese, Korean, European and American car brands in addition to covering all of GM’s vehicles with auto parts of OE specification.  Its portfolio of parts includes, among others, maintenance parts such as batteries, spark plugs, oil filters, air filters, wiper blades, and brakes, as well as repair parts such as alternators, radiators, chassis and heating and cooling components.

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PMV Middle East - May 2018

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