Simplified manual cuts Genie upkeep costs by 20%

Unified preventative maintenance protocol for Terex-Genie scissor cuts time and costs by up to 20%

The new protocol will allow owners and operators to keep their equipment working on site for longer.
The new protocol will allow owners and operators to keep their equipment working on site for longer.


Maintenance time and costs for Terex’s Genie range of scissor lifts have been reduced by up to 20% through the consolidation of the manufacturer’s maintenance protocols for the product range.

Backed up by a global review of its service procedure and scheduling, the updated Genie scissor lift maintenance instructions officially extend the mandatory service intervals, allowing owners and operators, and particularly rental companies, to keep their equipment working on site for longer.

“With rental equipment constantly going out and coming in, the streamlined maintenance procedures reduces the number of visits a Genie scissor lift needs to make to the shop for preventive care,” said Karen Stash, senior product marketing director at Terex Aerial Work Platforms (AWP).

“Less time in the shop translates to more time out on rent, lowering our customers’ total cost of ownership and driving a higher rental return on invested capital (rROIC). This approach makes scheduled maintenance less time-consuming and fits within the way our customers work at the branch level.”

With this new maintenance protocol, Genie has condensed six separate maintenance manuals into a single unified maintenance protocol with a streamlined list of maintenance tasks to complete.

Specifically, the protocol includes recommendations for extended service intervals opportunities, and many periodic procedures have moved from quarterly and semi-annually to annually.

The commissioning process has also been changed to require some tasks at only the 30-hour mark and others at 50 hours or more, while all of the commissioning assignments are now at 50 hours and 150 hours.

The manual is also available in a digital format for easy integration into custom electronic systems.

The consolidated protocol for scissor lifts follows Genie’s unveiling of a similar manual for its S- and Z-boom aerial works platforms (AWPs) in November, when it unified some 24 separate manuals.

At the time, in addition to the service interval increase, Stash noted that the new protocol meant “approximately 10 hours less per year on boom maintenance and an up to 25% reduction in service resources per boom”.

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