SAF-Holland adds new products to Parts on Demand catalogue
The virtual Parts on Demand (PoD) catalogue and the SH Connect app from SAF-Holland support users in identifying and ordering the right product online in a few steps. The digital directory already complies with the new EU regulations which will come into effect in September 2020.
If a user needs a spare part from SAF-Holland, they can scan the code on the respective component with the QR reader integrated into the SH Connect app. Within a few seconds, the corresponding product with all relevant details opens in the electronic Parts on Demand spare parts catalogue. If the user is logged in to the PoD system, they can then order the spare part securely and directly online on their tablet or smartphone.
The PoD online catalogue provides an overview of the SAF-Holland product range: axle and suspension systems, fifth wheels and accessories, kingpins as well as landing gears and ball races. Special tools and exploded view drawings with part designations and order numbers are also integrated.
“With these features, Parts on Demand already meets the requirements of the new EU Directive 2018/858 on the approval and market surveillance of motor vehicles and their trailers,” explains Markus Prößler, Director Product Management/Quality Aftermarket Europe at SAF-SAF-Holland.
The new regulations, which will come into force in September 2020, stipulate that manufacturers have to make information that is relevant to diagnostics, re-programming, re-initialisation or maintenance of a vehicle available online.
In the parts catalogue, the user can decide between the “spare parts catalogue” and “spare parts lists” services, which each contain information on the different product categories. The spare parts from the secondary brand Sauer Quality Parts are new in Parts on Demand from October. In addition to the typical wear parts for brake systems and air suspensions, the range includes air reservoirs, landing gear, lubricants and steel rims.
In the next step, SAF-Holland plans to also include the products from the supplier for commercial vehicle parts V.Orlandi in the online spare parts catalogue in 2021. The Italian company, which has been part of the SAF-Holland Group since March 2018, manufactures couplings, crossmembers and drawbar eyes for trailers, other components and specialised commercial vehicles.
The virtual directory is available in 13 languages and is accessed by 3,000 users every day. PoD includes axles and their components from the last 25 years and is updated monthly.
The spare parts catalogue can be found at www.safholland.de in the “Spare parts” section. The SH Connect app is available free of charge at the download stores for Android and iOS devices.