Terex Cranes appoints Guntram Jakobs as customer support director for EMEAR region
Jakobs most recently held a position in global product marketing for crawler cranes at Terex
Terex Cranes has appointed Guntram Jakobs, a long-standing employee, as director of customer support for the Europe, Middle East, Africa and Russia (EMEAR) region. The recruitment decision was made against the background of the company's global 'Execute-to-Win' strategy, with which Terex Cranes aims to regain its global leadership position in the industry.
Jakobs joined the company in 1991 and initially worked as a service engineer. In this role, he spent several years in various customer support positions in both Europe and the USA, including three years as head of service at the Charleston office. He most recently held a position in global product marketing for crawler cranes.
Thomas Schramm, vice president for sales & service-mobile cranes, EMEAR, Terex Cranes, and responsible for the Demag brand worldwide, said: "Terex Cranes has defined customer focus as an essential part of this strategic orientation. Service is of central importance here. With the appointment of Guntram Jakobs, the company has therefore entrusted the leadership of customer support in the EMEAR region to an experienced and highly respected employee in the industry. He is committed to the company, knows the industry, and has technical expertise and experience in dealing with the industry and customers. He meets all the prerequisites to help expand our position in the EMEAR region."